Privacy Policy

1. Information We Collect

We collect only the information necessary to communicate with you and complete your website project. This may include:

• Your name
• Email address
• Phone number
• Business name and website goals
• Project-related content you provide
• Payment information processed through secure third-party processors

We do not collect sensitive personal information such as Social Security numbers, government IDs, or financial account numbers.

2. How We Use Your Information

Your information is used strictly for purposes related to your website project and our business relationship. Specifically, we use it to:

• Respond to your inquiry and discuss your project
• Prepare quotes, proposals, and invoices
• Complete and deliver your website project
• Communicate updates, revisions, and approvals
• Process payments and maintain project records
• Comply with legal obligations

We do not use your information for advertising, marketing campaigns, or any purpose unrelated to your project and our business relationship with you.

3. We Do Not Sell Your Information

Ironclad does not sell, rent, trade, or otherwise transfer your personal information to any third party for their own commercial use. Your data belongs to you and is used only in connection with the services you have engaged us to provide.

4. Information Sharing

We do not share your personal information with outside parties except in the following limited circumstances:

• Subcontractors or freelancers who strictly need project information to perform their work and are bound by confidentiality obligations
• Payment processors that handle payment information directly
• Legal compliance if disclosure is required by law, court order, or government authority

In all cases, sharing is limited to the minimum information necessary.

5. Data Retention

We retain your personal information and project records for as long as is reasonably necessary to fulfill the purposes described in this policy, maintain business records, and comply with legal or tax obligations. Project files and communications are typically retained for a minimum of three (3) years following project completion.

You may request deletion of your information at any time by contacting us. We will honor such requests to the extent permitted by our legal and business record-keeping obligations.

6. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss. These measures include secure communication channels, limited access to project files, and the use of reputable third-party tools for payment processing and file storage.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Cookies & Website Tracking

Our website may use standard cookies or analytics tools such as Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymous and is not linked to your personal identity.

You may disable cookies through your browser settings at any time. Doing so will not affect your ability to contact us or engage our services.

8. Third-Party Links

Our website or project proposals may include links to third-party websites or tools such as hosting providers, domain registrars, or software platforms. Ironclad is not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies independently.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.

10. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us directly. We will respond within a reasonable timeframe and in accordance with applicable law.

11. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion, and the right to opt out of the sale of your personal information.

Ironclad does not sell personal information. To submit a CCPA request, contact us using the information below.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the Effective Date at the top of this document. Continued engagement with our services following any update constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact:

Ironclad
Website: https://wwwirondclad.com/
Email: websitesupport@wwwirondclad.com
Location: Florida, United States